Ideas on Economic Process Modelling, transformation, information value and making change work, plus LINQ release notes.https://thinklikelinq.com/en-nzhttps://thinklikelinq.com/your-transformation-business-case-is-missing-most-of-the-economics/https://thinklikelinq.com/your-transformation-business-case-is-missing-most-of-the-economics/When a business analyst proposes changing a process, one question tends to arrive quickly: How much money will this save? Cortney Pagel, Senior Business Analyst and Change Manager at Arcadia,…Thu, 03 Sep 2026 00:00:00 GMTDigital DisruptionStrategyTransformationValue of Informationhttps://thinklikelinq.com/efficiency-tells-you-what-a-process-costs-it-wont-tell-you-what-its-worth/https://thinklikelinq.com/efficiency-tells-you-what-a-process-costs-it-wont-tell-you-what-its-worth/Thom Hornback has spent two decades running large implementation projects inside big organisations. Six Sigma black belt, PMP, and someone who thinks hard about the people side of change. When he…Thu, 13 Aug 2026 00:00:00 GMTDigital DisruptionStrategyTransformationValue of Informationhttps://thinklikelinq.com/key-ai-questions-asked-by-boards/https://thinklikelinq.com/key-ai-questions-asked-by-boards/We are hearing that CEOs are under increasing pressure from their Boards to create plans for the implementation of Artificial Intelligence hashtag#AI in their organisations.Here are some of the key…Mon, 14 Jul 2025 00:00:00 GMTDigital DisruptionTransformationhttps://thinklikelinq.com/make-change-successful/https://thinklikelinq.com/make-change-successful/Change in an organisation is like trying to assemble IKEA furniture without the instructions – it’s possible, but unnecessarily painful. The biggest challenge? Most organisations struggle to see…Wed, 09 Apr 2025 00:00:00 GMTContinuous Improvementhttps://thinklikelinq.com/linq-development-regarding-carbon-emissions/https://thinklikelinq.com/linq-development-regarding-carbon-emissions/focuses on enhancing its capabilities to provide even more detailed and actionable insights, particularly in managing Scope 3 emissions and refining the platform’s features for broader carbon…Wed, 20 Nov 2024 00:00:00 GMTChangehttps://thinklikelinq.com/in-app-tutorials/https://thinklikelinq.com/in-app-tutorials/We have added in-app tutorials so you can more easily learn how to model in LINQ. Head to the Help and Support menu and choose Tutorials. A panel will open on the right hand side which has the…Tue, 12 Nov 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/take-control-of-your-carbon-emissions/https://thinklikelinq.com/take-control-of-your-carbon-emissions/As businesses face increasing pressure to decarbonise and meet regulatory and market demands, the challenge of tracking and reducing carbon emissions has never been more pressing. But where do you…Tue, 29 Oct 2024 00:00:00 GMTContinuous ImprovementDigital DisruptionTransformationhttps://thinklikelinq.com/infrastructure-and-carbon-intensity/https://thinklikelinq.com/infrastructure-and-carbon-intensity/Now you can connect infrastructure to your systems. This means you can show how systems are used across your organisation, whether on-premise or in the Cloud. It’s as simple as connecting them up…Sat, 26 Oct 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/gaining-certainty-in-organisational-change/https://thinklikelinq.com/gaining-certainty-in-organisational-change/We teamed up with one of our partners, Nova Systems New Zealand and Australia, to explore how businesses can achieve certainty and success in organisational change. The session, led by Neil, our…Wed, 11 Sep 2024 00:00:00 GMTContinuous ImprovementTransformationhttps://thinklikelinq.com/a-new-home-page/https://thinklikelinq.com/a-new-home-page/The Home Page gives you immediate access to your organisations content. Scroll down the page to: New cards will be added to Home as we develop new capabilities and reports.Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/deep-model-insights/https://thinklikelinq.com/deep-model-insights/We’re giving you control in how you choose to present the data captured in your models. The upgraded insights panel allows you to select the node type and the data you want to show. Insights can be…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/information-processing-control/https://thinklikelinq.com/information-processing-control/Actions in LINQ models take information inputs, process them, and generate information outputs. How the action is performed based on the information inputs can be controlled from the ’Information…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/new-capture-action-control/https://thinklikelinq.com/new-capture-action-control/Capture actions inject the volume of work into your model. They show that this is the first thing that takes place, causing the process you are modelling to take place. Like other actions, they…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/note-and-to-do/https://thinklikelinq.com/note-and-to-do/We’ve added 2 new nodes to the palette; Notes and To Do The Notes node allows you to write notes and attach them to nodes in the model. Notes can be about anything – for the modeller or the viewer…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/people-and-systems/https://thinklikelinq.com/people-and-systems/are collected from your models, or are pre-defined before modelling begins. These organisation assets can be used in models and in this new view which shows the interaction between the roles in…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/the-organisation-view/https://thinklikelinq.com/the-organisation-view/The new Organisation view is generated when you define connecting nodes in each of your models, and then use them as inputs in other models. Data, such as value and volume of work, flows through…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/welcome-to-the-new-version-of-linq/https://thinklikelinq.com/welcome-to-the-new-version-of-linq/Welcome to the new version of LINQ. We’ve spent more than 12 months re-building the platform from the ground up. We’re using the latest versions of the best libraries we can find which is enabling…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/workspaces-for-modelling-change/https://thinklikelinq.com/workspaces-for-modelling-change/LINQ creates persistent digital models of how your business operates. When change is being planned, we help you to understand the impact it will have through projects. Once you have created your…Thu, 05 Sep 2024 00:00:00 GMTRelease Noteshttps://thinklikelinq.com/get-the-right-data-for-digital-transformation/https://thinklikelinq.com/get-the-right-data-for-digital-transformation/Having the right data is the cornerstone of a successful digital transformation project. Without it, your transfortmation will be fraught with challenges, and you are likely to be amongst the 70%…Wed, 14 Aug 2024 00:00:00 GMTContinuous ImprovementDigital Disruptionhttps://thinklikelinq.com/new-release-imminent/https://thinklikelinq.com/new-release-imminent/For those of you who have been on the LINQ journey for a number of years, you will be pleased to hear, that a new chapter is about to begin! Your patience, innovation, belief and resilience will be…Thu, 04 Jul 2024 00:00:00 GMThttps://thinklikelinq.com/how-digital-twins-of-the-organisation-contribute-to-sustainable-business-practices/https://thinklikelinq.com/how-digital-twins-of-the-organisation-contribute-to-sustainable-business-practices/As organisations worldwide strive to reduce their carbon footprint and enhance their environmental stewardship, digital twins of the organisation (DTO) emerge as a pivotal technology in achieving…Thu, 23 May 2024 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/digital-twins-role-successful-transformations/https://thinklikelinq.com/digital-twins-role-successful-transformations/We all know how fast the business landscape changes and one area is accelerating that change and bringing huge benefits to businesses. What is it? It’s the Digital Twin of the Organisation (DTO)…Wed, 07 Feb 2024 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/what-is-digital-twin-technology/https://thinklikelinq.com/what-is-digital-twin-technology/Digital Twin Technology and Digital Twin of the Organisation (DTO) – words that are becoming more commonplace business terminology, but what exactly is it? Simply put, it’s a virtual representation…Tue, 23 Jan 2024 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/only-30-of-digital-transformation-projects-are-successful-so-why-do-the-other-70-fail/https://thinklikelinq.com/only-30-of-digital-transformation-projects-are-successful-so-why-do-the-other-70-fail/Only 30% of digital transformation projects are successful! So why do the other 70% fail? Business transformation projects can be extremely challenging. The unfortunate reality is only 30% of…Fri, 01 Sep 2023 00:00:00 GMTDigital DisruptionTransformationhttps://thinklikelinq.com/driving-during-lockdown-and-the-connection-to-future-business-success/https://thinklikelinq.com/driving-during-lockdown-and-the-connection-to-future-business-success/Today I had legitimate cause to drive into Wellington as I took my wife to her x-ray appointment – thankfully nothing too serious. As we drove through the exceptionally quiet streets, something…Wed, 22 Apr 2020 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/digital-twins-enabling-organisational-transformation-a-podcast/https://thinklikelinq.com/digital-twins-enabling-organisational-transformation-a-podcast/Neil recently had the opportunity to talk with Robert Smallwood from Information Governance World. Neil and Robert talked about how building the Digital Twin of the Organisation can help accelerate…Mon, 27 Jan 2020 00:00:00 GMTDigital DisruptionTransformationhttps://thinklikelinq.com/do-you-capture-the-language-of-your-business/https://thinklikelinq.com/do-you-capture-the-language-of-your-business/Is there a language of business? There are certainly languages for many aspects of business. We have an entire vocabulary for modelling business processes, another for building the narrative around…Wed, 31 Jul 2019 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/your-information-assets-the-value-liability-ledger/https://thinklikelinq.com/your-information-assets-the-value-liability-ledger/Your information assets are one of the most valuable assets your business has – second only to your people. Today, global accounting practises do not enable the value of those assets to be…Thu, 18 Jul 2019 00:00:00 GMTDigital DisruptionValue of Informationhttps://thinklikelinq.com/understanding-the-opportunity-for-robotic-process-automation/https://thinklikelinq.com/understanding-the-opportunity-for-robotic-process-automation/Robotic Process Automation (RPA) is one of the buzz words of the moment. RPA is an emerging form of business process automation technology based on the notion of metaphorical software robots or…Wed, 17 Jul 2019 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/are-you-frustrated-at-the-speed-of-decision-making/https://thinklikelinq.com/are-you-frustrated-at-the-speed-of-decision-making/Are you frustrated at the speed of decision making in your organisation? Do you seem to go around and around and never get to the point of being able to say yes, or no? Decision paralysis costs…Thu, 18 Apr 2019 00:00:00 GMTChangehttps://thinklikelinq.com/helping-your-decision-makers-say-yes/https://thinklikelinq.com/helping-your-decision-makers-say-yes/We’ve all been in meetings with our decision makers, trying to get agreement that the change we want to implement is necessary, only to find some level of resistance? That resistance slows things…Wed, 13 Feb 2019 00:00:00 GMTChangeContinuous Improvementhttps://thinklikelinq.com/do-you-have-a-data-resilience-plan/https://thinklikelinq.com/do-you-have-a-data-resilience-plan/Data.gov website and services are now unavailable across the US due to the government shut-down. This is surely having a huge impact to many people inside organisations all around the world that…Sat, 19 Jan 2019 00:00:00 GMTStrategyValue of Informationhttps://thinklikelinq.com/how-to-monetize-your-information-assets/https://thinklikelinq.com/how-to-monetize-your-information-assets/This post has been adapted from Gartner’s Applied Infonomics: Seven Steps to Monetize Available Information Assets paper – November 2018, which is available in full from Gartner here:…Fri, 23 Nov 2018 00:00:00 GMTTransformationValue of Informationhttps://thinklikelinq.com/are-you-ready-for-continuousnext/https://thinklikelinq.com/are-you-ready-for-continuousnext/ContinuousNext was the focus of the opening Plenary session at Gartner Symposium on the Gold Coast, Queensland, Australia. As you’d expect from an organisation with the reputation of Gartner, they…Mon, 05 Nov 2018 00:00:00 GMTChangeContinuous ImprovementDigital DisruptionInnovationhttps://thinklikelinq.com/spend-money-to-make-money/https://thinklikelinq.com/spend-money-to-make-money/Over 2,000 years ago the great Roman playwright Plautus said “You must spend money to make money” Is this true? Is the only way to make it in this world to have money to start with? Of course it’s…Tue, 23 Oct 2018 00:00:00 GMTChangeContinuous ImprovementTransformationValue of Informationhttps://thinklikelinq.com/what-is-the-cost-of-your-business-case/https://thinklikelinq.com/what-is-the-cost-of-your-business-case/Have you ever worked out how much it costs for you to develop the business case for change in your organisation? I have, and it’s not pretty! The thing is, I believe that the workflow used to…Mon, 15 Oct 2018 00:00:00 GMTChangeContinuous ImprovementTransformationhttps://thinklikelinq.com/data-literacy-core-competence-of-digital-business/https://thinklikelinq.com/data-literacy-core-competence-of-digital-business/Digital society expects its citizens to “speak data"; to have data literacy. Unless data and analytics leaders treat information as the new second language of business, government and communities,…Fri, 28 Sep 2018 00:00:00 GMTDigital DisruptionStrategyTransformationhttps://thinklikelinq.com/a-drive-towards-data-literacy/https://thinklikelinq.com/a-drive-towards-data-literacy/Data Literacy…a term that is growing in acceptance through the data & information community and also becoming accepted as a core competency in the arena of enabling Digital Transformation. Don’t…Tue, 21 Aug 2018 00:00:00 GMTStrategyValue of Informationhttps://thinklikelinq.com/complexity-is-killing-your-business/https://thinklikelinq.com/complexity-is-killing-your-business/The way your organisation goes about work – with complexity or with simplicity – is critical to its success. When the work becomes so intricate, this complexity can kill an organisation’s ability…Mon, 06 Aug 2018 00:00:00 GMTTransformationhttps://thinklikelinq.com/employee-frustration-and-the-cost-to-business/https://thinklikelinq.com/employee-frustration-and-the-cost-to-business/For as long as I can remember, a conversation has been going on about the cost of frustrated employees to a business. There are a few terms that are used; dis-engaged, absenteeism, presenteeism –…Wed, 13 Jun 2018 00:00:00 GMTChangeTransformationhttps://thinklikelinq.com/driving-change-to-thrive-in-the-digital-economy-webinar-recording/https://thinklikelinq.com/driving-change-to-thrive-in-the-digital-economy-webinar-recording/This is the recording of the "Driving Change to Thrive in the Digital Future" webinar that took place on Wednesday 23rd May. In this session we discussed the drivers of Digital Transformation and…Thu, 24 May 2018 00:00:00 GMTChangeContinuous ImprovementDigital DisruptionTransformationhttps://thinklikelinq.com/applied-infonomics-webinar/https://thinklikelinq.com/applied-infonomics-webinar/Last week, we ran our first ever webinar on Applied Infonomics! We’ve tried before and failed to get anyone to register, so this time, having 26 people sign-up was a huge step forward for us.…Wed, 16 May 2018 00:00:00 GMTStrategyValue of Informationhttps://thinklikelinq.com/cost-allocation/https://thinklikelinq.com/cost-allocation/LINQ’s Cost Allocation is an important new capability which establishes an economic baseline for your information ecosystem. The Problem Imagine a factory where the Directors have no idea what the…Tue, 15 May 2018 00:00:00 GMTStrategyValue of Informationhttps://thinklikelinq.com/whats-your-information-maturity-score/https://thinklikelinq.com/whats-your-information-maturity-score/We’re all beginning to realise that our information assets need to be more effectively managed so that the value our information adds to our business is recognised properly; that our maturity, in…Mon, 23 Apr 2018 00:00:00 GMTDigital Disruptionhttps://thinklikelinq.com/the-power-of-information-flow-modelling-part-4/https://thinklikelinq.com/the-power-of-information-flow-modelling-part-4/In this series of blog posts, we are exploring how a greater understanding of your information assets can help drive business value through by enabling successful digital transformation. The…Thu, 12 Apr 2018 00:00:00 GMTValue of Informationhttps://thinklikelinq.com/information_intangibility/https://thinklikelinq.com/information_intangibility/As IT Professionals, we often remind ourselves that "It should be all about the Information, not the Technology". Which is ironic, given that we’re inevitably ’IT professionals’ rather than…Thu, 05 Apr 2018 00:00:00 GMTChangeTransformationhttps://thinklikelinq.com/the-power-of-info-flow-modelling-part-2/https://thinklikelinq.com/the-power-of-info-flow-modelling-part-2/In Part 1 we talked about the role Information Flow Modelling (IFM) has to play in a business which is having to respond to the new pressures presented by the digital economy. We also put some…Fri, 16 Feb 2018 00:00:00 GMTChangeContinuous ImprovementDigital DisruptionTransformationValue of Informationhttps://thinklikelinq.com/road-digital-transformation-dark-full-terrors/https://thinklikelinq.com/road-digital-transformation-dark-full-terrors/The road to digital transformation is dark and full of terrors…or so many would have you believe… It’s true that today’s organisations face more challenges than at any point in history, which will…Mon, 12 Feb 2018 00:00:00 GMTChangeDigital DisruptionTransformationValue of Informationhttps://thinklikelinq.com/what-if-you-could-define-and-measure-business-transformation/https://thinklikelinq.com/what-if-you-could-define-and-measure-business-transformation/What does Business Transformation look like? Furthermore, what does the journey to a transformed business look like? How do you measure success; how do you know you ’got there’? These questions are…Fri, 02 Feb 2018 00:00:00 GMTDigital DisruptionStrategyhttps://thinklikelinq.com/information-waste-and-compliance-efficiency/https://thinklikelinq.com/information-waste-and-compliance-efficiency/Why does your organisation use Information? There are two reasons: supporting your core business and compliance. How do you differentiate between these different purposes? How do you measure not…Wed, 29 Nov 2017 00:00:00 GMTStrategyValue of Informationhttps://thinklikelinq.com/curiosity-killed-cat/https://thinklikelinq.com/curiosity-killed-cat/…a lack of curiosity in your business will kill you! Being curious is hard work. It often means that you are following trains of thought or activity which deviate from the accepted norm, especially…Wed, 08 Nov 2017 00:00:00 GMTDigital DisruptionInnovationTransformationhttps://thinklikelinq.com/information-waste-business/https://thinklikelinq.com/information-waste-business/How much is Information Waste costing your business? It might help to first define Information Waste: Information waste: resources that are being applied to low-value activities These examples will…Mon, 06 Nov 2017 00:00:00 GMTChangeTransformationhttps://thinklikelinq.com/linq-an-infonomics-platform/https://thinklikelinq.com/linq-an-infonomics-platform/We’ve been reading Doug Laney’s new book Infonomics. You should too! It’s available on Amazon here. Doug is a vice president and distinguished analyst at Gartner’s Chief Data Officer practice. He…Wed, 11 Oct 2017 00:00:00 GMTValue of Information