LINQ is an online platform for Lean professionals to model processes, people, systems, and information in one place.
It combines process mapping, economic analysis and scenario modelling into a single source of truth—replacing disconnected VSMs, SIPOCs, and spreadsheets with a living model.
Automatically calculate effort, cost, capacity, and carbon for every scenario, while gaining insights through information flow modelling, Lean waste tagging, and built-in simulation.
Analyse your models to gain efficiencies and eliminate waste. Create future states that model these improvements and see the impact on people, systems and processes. Use this future state to create a business case and manage the change project.
Designed for teams at every level, LINQ makes improvement work faster, clearer, and more effective.
Lean Six Sigma is more critical than ever, but traditional tools can’t keep up with fast‑changing operations.
Manual mapping, sticky‑note workshops, and disconnected spreadsheets are slow, fragile, and limited—often outdated before the work is complete.
Common challenges Teams face:
Modern improvement needs faster, more connected ways of working.
“Without LINQ, the process of understanding the value of the opportunity to transform our business would take up to 10 times longer.”
“LINQ wasn’t just a tool for us; it was a revelation. With it, Justin could map out our entire process landscape, making it visible and manageable in ways we hadn’t imagined possible before and at a super-speedy pace”
“Our use of LINQ reflects its versatility and depth as a tool for driving business transformation. LINQ integrates seamlessly into Leva’s business process improvement toolkit, providing unparalleled insights that elevate consultancy engagements.”
“Capturing process time directly from a selection of end-users gave us certainty that our data and findings were accurate, rather than having to justify an educated guess.”
“LINQ helped our business identify approximately 134 wasted work hours for every Record Specialist per month, that's 8,000 hours saved per year.”
“Within a day we had a view of our organisation which allowed us to identify how we could do things differently. After we built our future state we were able to understand the business impact of a change and take that to leadership for sign-off”
“Identifying where change would add the most value to the operation in both of our strategic projects has enabled us to build the evidence based case internally, getting the entire business moving in the same direction to deliver real value to our customers, more quickly than we would have otherwise managed to achieve.”
Transform complex processes into clear, actionable insights with interactive digital twins.
Pinpoint where time, money, and effort are being wasted.
Make data-driven choices to improve operations and reduce risk.
Align teams with a shared understanding of how information supports business goals.
Think of LINQ as your end-to-end operating system: model reality, quantify model, analyse insights, test scenarios, and decide.
Run live workshops where you model actions, information, roles and systems directly in LINQ, projected for everyone to see.
Capture how information really flows, including exceptions and workarounds, instead of an idealised process that no one recognises.
Add duration and frequency as soon as actions exist; LINQ automatically calculates effort, cost and capacity for each role and process.
Use the current state model to create multiple improvement scenarios. For example automation, consolidation, simplification, policy tweaks, parallelisation, role redesign and more.
Compare scenarios side by side with quantified deltas in hours saved, cost avoided, capacity released and carbon reduced.
Generate SIPOC‑style views and other artefacts from the same model – no remapping in separate tools.
Identify and tag waste directly in the process model during facilitation: Defects (bad or incorrect data), Overproduction (duplicates or unused reports), Waiting (delays for approvals or inputs), Non‑utilised talent (misaligned resources), Transportation (non‑value‑adding steps), Inventory (backlogs), Motion (unnecessary movement), and Extra‑processing (excessive reviews or checks).
Use built‑in insights to see where rework, queues, duplicate entries and non‑value steps drive time and cost.
Run the model to see how the process performs under load and identify bottlenecks, queues and wait time.
Keep your digital twin updated as changes land, volumes shift or new systems arrive and use it as the single source of truth for your value streams.
Track whether realised benefits match the expected deltas from your model, and feed new learnings into the next DMAIC cycle.
Standardise your CI rhythm around the LINQ model, so you stop rebuilding analysis and maps from scratch on every project.
LINQ‑powered Kaizen and DMAIC workshops feel different from traditional mapping sessions and that is deliberate. Participants see their reality captured live, including exceptions and workarounds, which builds trust and psychological safety across teams.
LINQ lets you apply DMAIC and DOWNTIME to the information supply chain, not just to manufacturing lines.
Your ‘product’ becomes information, the requests, records, decisions and data sets that drive service, digital and knowledge work.
DMAIC in LINQ
